Frequently asked questions
What is alveodot®?
Want more symptom-free days? Meet your autopilot for asthma and COPD. How often you use your inhaler says a lot about your asthma control or COPD status. alveodot® records when you use your inhaler to make it easier to see completed, missed & incomplete medications along with alveofit® app to track symptoms.
How does alveodot® work?
Knowing when and how often you’re using your inhaler can help you understand how in control you are of your breathing and how to avoid things that make breathing difficult. By knowing what causes your symptoms, you can start avoiding those things, so you have fewer symptoms and feel better.
The alveodot® fit onto your inhalers. When you take your medication, the sensor records the date and time of that event.
The sensors then send that information to your smartphone or tablet using Bluetooth™ wireless technology. However, unlike other Bluetooth™ wireless technology like speakers, alveodot® is not always connected to your phone. alveodot® needs to be synced with alveofit® app to send information. This helps you save your phone’s battery and allows the sensors to last 12-15 months.
How long does the alveodot® battery last?
We have implemented a strong battery management configuration which can be configured by mobile application and battery life will vary accordingly as shown in the below table.
Scenario | Life |
3 Medication Per Day | 1 Year |
Idle Mode | 3 Year |
Buzzer Disable | 1.3 Year |
LED Disable | 1.5 Year |
How can alveodot® help me reduce my symptoms?
alveodot® attaches to your existing inhalers and delivers insights on medication use, while symptoms can be recorded on the alveofit app, which you can then share with your clinician to help inform your treatment plan. alveofit® helps you follow your treatment plan, discover what triggers your symptoms, and work proactively with your healthcare provider.
How does alveodot® remind me to take my medication?
Reminder sounds alveodot® that is set up on a schedule chime to remind you to take your controller inhaler.
What do the lights on alveodot® mean?
alveodot® is in discoverable mode ready to connect with alveofit® App.
No light when the button is pressed
The battery is probably dead.
What to do about it?
Change battery
A blue light remains On
What does it mean?
The alveodot® is connected with the alveofit® App
Application related
Which IOS version alveodot® Support
We would like to inform our valued users that our application is currently available on Android devices. However, it is not available for iOS devices at this time. We are committed to providing a high-quality experience and are considering expanding our platform availability in the future. Stay tuned for updates and thank you for your understanding.
List of Android versions which alveodot® Support
The alveofit®/alveoMD® application is designed to work with Android devices running version 8.0 (Oreo) or higher. Checking Your Android Version: Users can check their Android version by going to Settings > About Phone > Software Information on their device. If your version is below 8.0, an update may be required to use alveofit®/alveoMD®. Note: Users with devices running Android versions older than 8.0 may not be able to install or run the alveofit®/alveoMD® app effectively. We encourage users to consider updating their device software or using a compatible device to access all the features of alveofit®/alveoMD®.
Thank you for your understanding and we look forward to offering you a seamless experience on alveofit®/alveoMD®.
Does alveodot® support windows-based PC version?
Certainly! Here’s an elaborated FAQ entry explaining how the alveoair device supports the Chrome-based alveoConnect® Portal:
FAQ: alveoair Device Support for Chrome-Based alveoConnect® Portal
Q: Does the alveoair device support the Chrome-based alveoConnect® Portal?**
A: Yes, the alveoair device is fully compatible with the alveoConnect® Portal when accessed via the Google Chrome browser. Below are key points that elaborate on this compatibility:
Chrome Optimization: The alveoConnect® Portal is optimized for Google Chrome, ensuring a smooth and efficient user experience. This means when you access the portal using Chrome, you can expect enhanced functionality, speedy performance, and a user-friendly interface.
Device Integration: alveoair devices seamlessly integrate with the alveoConnect® Portal via Chrome. This integration allows users to access real-time data, manage device settings, and utilize various features available on the portal.
Cross-Platform Accessibility: Chrome’s cross-platform nature allows users to access the alveoConnect® Portal from various devices, including desktops, laptops, and tablets, provided they are using the Chrome browser. This ensures consistent access and experience regardless of the device used.
Why Chrome: Google Chrome is known for its robust security features, fast performance, and frequent updates. These attributes make it an ideal choice for accessing web-based platforms like the alveoConnect® Portal, ensuring data is transmitted securely and efficiently.
How to Access: To access the alveoConnect® Portal, users should navigate to the portal’s URL using the Chrome browser. Once logged in, the portal will automatically detect and sync with the alveoair device, allowing for real-time monitoring and management.
Technical Requirements: Users should ensure their Chrome browser is up to date to take full advantage of all the features and security updates. The alveoConnect® Portal is designed to work with the latest versions of Chrome for optimal performance.
Support and Assistance: If users encounter any issues while using the alveoConnect® Portal with their alveoair® device on Chrome, they are encouraged to contact our support team for assistance.
Note: While the alveoConnect® Portal is optimized for Chrome, it may also be accessible through other browsers. However, for the best experience and full functionality, we highly recommend using Google Chrome.
We are committed to providing a seamless and efficient experience for all our users through the alveoair device and the alveoConnect® Portal.
How do I add medication with alveodot®?
Go to the Add Medication page
(To redirect the medication page you can use any of the ways :
1. Home Screen -> Add Reminders -> Add reminder for Rescue/Controller -> Add
2. alveodot® Tab -> Top right corner plus sign
3. Profile tab -> Medications -> Top right corner plus sign)
On the add mediation page :
(all * marks information is mandatory)
Enter all mandatory information like Medication name, Medication Type, Dose, Frequency,
Turn on the tracker, Start Date & End Date.
Finally, to connect the alveodot® with an application, tap on the Link Device field so that it will redirect you to the connect device screen. (This step can be followed in between entering other field data)
How many tasks will be synced up with the alveodot® device at a time?
Based on the memory of the alvedot device, a maximum of 60 tasks can be sync-up at a time.
Can I link more than one medication at a time?
alveodot® supports only one medication at a time. We highly recommend you sync.
Do I need to turn on the tracker while adding the medication?
Yes. Definitely. For medication reminders and task generation, the tracker should be ON. Otherwise, reminders will not be generated from alveodot® as well as the application side.
What do you mean by frequency?
Frequency terms as how many times you want to take the medication. Generally, frequency lies between 1 to 4 times a day. Users can choose an option between them.
Can I update the medication after the save?
No. Once medication is added then you need to delete it and add it again with the new change.
What will happen if I connect the device before adding other details and back pressed? Will it be in a connected state or do I need to connect it again?
For safety purposes, Bluetooth connection will break with the alveodot® device. You need to connect the device to the application again.
Can I use the same alveodot® for my family members?
Yes. You can use the same alveodot® for your family member but If the device is already linked with another user then you need to delink the device with the respective of that person, after that, you can register the same device with another family member.
How can I use alveodot® for my family members?
To use alveodot® for your family member, first, you need to delink the device from other users If the device is already registered.
To delink the device follow the below steps :
Profile tab -> Devices -> Select Device -> Go to detail screen -> Tap on delink button.
Can I delink alveodot® while sync-up process is running?
No. For data safety purposes delink option will not be available after the Bluetooth connection is in progress with the alveodot® device.
Can I get a reminder If I forgot to sync up my data?
Yes. The user will be intimated to sync-up If the sync-up period goes beyond 70% from the medication date.
Will I get reminders for added medication from the application side?
Yes. Users will get notifications from the application for the added time.
When Will I get the reminders?
Users will be notified before 10 mins of actual medication time.
Can I update my medication time once I added the medication?
No. Once you add the medication, no data can be updated. If you want to change or update then new medication should be added from the user.
How sync-up process will start?
The sync-up process will be done in two ways.
1. While adding new medication :
New medication will be saved and users will redirected to the sync-up screen where previous data from alveodot® will be synced with the server and new medication tasks will be updated on the alveodot® device
2. While redirecting from profile:
Users can sync up alveodot® device’s previous data the following way: Profile Tab -> Devices -> Select Device -> Go to detail screen -> Tap on Sync Device
What details will be displayed on the sync-up screen?
The following details will be displayed :
1. Device Name
2. Medication Name
3. Last synced Date & Time
4. Dose Memory (alveodot® device memory)
5. Device Id
6. Firmware Version
7. Battery Percentage
8. Audio (audio settings can be changed by the user)
9. LED Indication (LED settings can be changed by the user)
10. User Manual (downloadable)
11. Delink Device
Can I get the user manual for this?
Yes. The user manual will be available after the successful registrations of the alveodot® devices.
You can find this way :
Profile Tab – > Device -> Select Device -> Go to detail screen -> Tap on User Manual
After tapping on the User Manual option, the user manual will be downloaded and will be opened in PDF format.
Can I change the audio & LED settings?
Yes. Users can change the LED and audio settings by tapping the switch button.
What is dose memory?
It is the representation of the alveodot® device memory. It will help to understand the actual usage of memory and how much amount of memory can be still Utilized.
What are the ways to sync up my data?
There are two ways users can sync-up they are:
1. Add medication -> Save -> Redirected to sync-up screen
Here only save action needs to be performed by the user, the rest of the things will be handled by the application.
2. Profile Tab – > Device -> Select Device -> Go to detail screen -> Tap on “Sync Device”
Here only the Sync Device action needs to be performed by the user, the rest of the things will be handled by the application.
Will I get a reminder If I am running on a low dose count?
Yes. The user will be notified If the user crosses 160 total dose count.
What will happen If the Bluetooth connection breaks in between of sync-up process?
The user can restart the sync-up process again if the Bluetooth connection breaks.
Can I do other suff in application while running of sync-up process?
No. You can not do anything in the application. But you can use other applications while the sync-up process is running. To do the same just add the application in the background. Same the sync-up process progress will be trackable from the notification window of the device.
Where I can find my sync-up data?
To check sync-up data follow these steps :
alvedot Tab -> Tap rescue/controller -> Tap on graph’s Detail button -> Medication timeline screen
Is all states displayed on graph?
For rescue Only completed state medication will be displayed.
For controller only completed, pending & incomplete state medication will be displayed.
Can shake compliance available in the medication detail screen?
Yes. Shake compliance is available for each and every puff separately so that users can track more efficiently.
How can I calibrate my alveodot® device?
Just connect your alveodot® device. The application will check for the alvedot device’s calibration. If calibration is missing then the user will be redirected to the calibration screen where the alveodot® can be calibrated.
Do I need to calibrate my alveodot® device every time?
No. There is no need to calibrate the device every time. This is a one-time process. But, If calibration is missing from the device then the user will redirected to calibrate it.